Prescription Collection & Delivery Service

Prescription Collection & Delivery at Exwick Pharmacy, Exeter

Our Prescription Collection Service

For many patients, visiting the GP surgery to collect a prescription and then travelling to the pharmacy to have it dispensed represents a significant inconvenience, particularly for those with limited mobility, demanding schedules, or caring responsibilities. At Exwick Pharmacy on New Valley Rd, Exeter, we offer a prescription collection and delivery service designed to remove these barriers and ensure that patients across the EX4 postcode and wider Exeter area receive their medicines conveniently and reliably.

Free Medicine Delivery to Your Door

Our prescription collection service means that we liaise directly with participating GP surgeries in Exeter to collect your NHS prescription on your behalf. Once we have received your prescription either electronically through EPS or by physical collection we will dispense your medicines and either have them ready for you to collect at the pharmacy or arrange for them to be delivered directly to your home address.

Who Can Use the Delivery Service?

Our home delivery service is available to patients who are housebound, have mobility difficulties, are recovering from illness or surgery, or simply find it difficult to collect their medicines in person. We deliver to addresses across Exeter and the surrounding EX4 area. Deliveries are made by a member of our trusted pharmacy team and are handled with care and discretion. Medicines requiring refrigeration are transported appropriately to maintain their integrity.

How to Register for the Service

We take patient safety seriously in all aspects of our delivery service. Medicines are packaged securely and, where appropriate, in tamper-evident bags. For patients on controlled drugs or medicines that require a signature on delivery, we will arrange a suitable delivery time and confirm the arrangement in advance. If a delivery cannot be completed, we will contact you to rearrange at your convenience.

To register for the prescription collection and delivery service at Exwick Pharmacy, simply speak to a member of our team in person or by telephone. We will take your details, explain how the service works, and set up the necessary arrangements with your GP surgery. There is no charge for the delivery service for eligible patients. We are here to make healthcare as accessible and convenient as possible for everyone in the Exeter community.

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Frequently Asked Question

Is the prescription delivery service free?

Yes, there is no charge for the delivery service for eligible patients in our delivery area. Contact Exwick Pharmacy to confirm whether your address falls within our delivery zone.

How quickly will my prescription be delivered once my GP has issued it?

Once we receive your prescription and it has been dispensed, we aim to deliver within one to two working days for our regular delivery rounds. Urgent situations can be discussed with our team.

Can I still collect in person if I prefer?

Absolutely. The delivery service is an option, not a requirement. You are always welcome to collect your prescription in person from Exwick Pharmacy at your convenience.

What if I need a controlled drug delivered?

Certain controlled drugs can be delivered but may require additional arrangements including a signature on delivery. Please speak to our team about your specific medicines when registering for the service.

Will someone need to be at home to receive the delivery?

For most prescriptions, a member of our team will deliver and may leave the parcel safely if instructed. For prescriptions requiring a signature, we will agree on a delivery time with you in advance.