A sore throat is one of the most common reasons people seek medical advice, and for most people it resolves on its own within a week. However, some sore throats are caused by a bacterial infection most commonly group A Streptococcus and may benefit from antibiotic treatment. At Exwick Pharmacy on New Valley Rd, Exeter, we offer a clinical assessment and treatment service for acute sore throats as part of the NHS Pharmacy First programme, available to eligible patients across the EX4 area.

Symptoms of an acute sore throat typically include throat pain and discomfort, difficulty swallowing, swollen tonsils or glands in the neck, a hoarse or croaky voice, and sometimes a mild fever. The majority of sore throats are viral in origin and will improve without antibiotics. However, distinguishing between viral and bacterial sore throats requires a clinical assessment, which our pharmacists are trained to carry out using a validated scoring tool.
Under NHS Pharmacy First, our pharmacist will use the FeverPAIN or Centor criteria clinical scoring systems developed to assess the likelihood of bacterial sore throat to determine whether antibiotic treatment is appropriate. If your score indicates a bacterial infection, our pharmacist can supply a short course of antibiotics directly from the pharmacy. This service is available to patients aged five years and over.

During your consultation at Exwick Pharmacy, our pharmacist will examine your throat, ask about your symptoms and medical history, and check your temperature if necessary. The process is straightforward and usually takes fifteen minutes or less. If antibiotic treatment is indicated, it will be dispensed on the same day. We will also provide advice on pain relief, staying hydrated, and what symptoms should prompt you to seek further medical attention.
If your sore throat is accompanied by difficulty breathing, drooling, a stiff neck, a skin rash, or a very high fever, please seek emergency medical attention immediately as these may be signs of a more serious condition. For typical sore throat symptoms in patients across Exeter and the EX4 postcode, Exwick Pharmacy provides a fast, convenient, and clinically robust assessment and treatment service.
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Yes, the NHS Pharmacy First sore throat service is available to patients aged five years and over. For children under five with a sore throat, please contact your GP.
Not necessarily. Our pharmacist will carry out a clinical assessment to determine whether antibiotics are likely to be beneficial. Many sore throats are viral and will not respond to antibiotics.
Yes, the NHS Pharmacy First service is free. If antibiotics are prescribed, standard NHS prescription charges apply unless you are exempt.
We aim to see patients on the same day where possible. Walk-ins are welcome, though calling ahead to check availability is advisable at busy times.
If your symptoms persist or worsen after completing a course of antibiotics, please contact your GP. Our pharmacist will advise you on this at the time of your consultation.